PAYMENT
There are two methods of payment available for our international customers. Either you can use a secure credit card payments or you can opt to use a bank wire transfer.

Accepted credit cards are:

  • Maestro
  • MasterCard
  • Visa
  • American Express

In case of a direct bank wire transfer, payments should be made to our business account with the following details:

BANK: Zagrebačka banka d.d., Zagreb, Croatia
IBAN: HR2723600001102398579
SWIFT: ZABAHR2X
PAYMENT TO: Vilinska tvornica j.d.o.o., Breg 30, 10362 Kasina, Croatia

NOTE: In case of a bank wire transfer payment, goods will be delivered once we receive proof of payment or funds are visible on our bank account.

 

SHIPMENT
Once payment has cleared the purchased goods will be shipped by GLS Delivery Service or Croatian Post. When we ship your goods we will notify you via email and include a tracking number.

  • GLS courier delivery (to the following countries: Slovenia, Hungary (1-2 days), Slovakia, Austria, Czech Republic (3-4 days), Poland, Germany (3-4 days), Belgium, Netherlands, Luxembourg (4-5 days), Romania (3-4 days), Italy (3-5 days), Bulgaria, Denmark, Great Britain, Ireland (5-6 days), Lithuania, Latvia, Estonia (4-5 days), Sweden (4-6 days), Greece, Finland (6-7 days), France (5-6 days), Spain, Portugal, Malta, Cyprus (5-6 days))
  • Croatian Post – all of the above + Japan, USA

The price of delivery depends on the country of delivery. Price can be checked in Cart and during Checkout.

GLS SHIPPING PRICES (flat price per zone)

  • Slovenia, Hungary, Slovakia, Austria, Czech Republic – 17 €
  • Poland, Germany, Belgium, Netherlands, Luxembourg – 19 €
  • Romania, Italy, Denmark, Bulgaria, United Kingdom, Ireland – 28 €

Deliveries conducted by Croatian Post have a variable price which depends on the weight of the package. The price will be visible during checkout.

In case you need assistance with either payments or shipping, contact us via the contact form or call us on +385 91 509 6039.